b"36 A Little Outside of the Yard ThinkingTEAMS vs TEAMWORK gift at the end of the day for the oldest part in stock that is sold. OR, HOW TO LINK OUR TEAMS TO TEAMWORKMake these celebrations loud and fun.By Herb LiebermanM ost in our industryExcellence examplesLook for examples of excel-have teams in placelent work wherever you go. for administrationNotice the barber who is always /management, buying, customeron time and doesn't make you service, processing, sales, deliv- wait. Notice the very efficient ery, etc. That is a good start, butthe best in the world, but withoutOEM drive up service depart-how do we link these teams anda team and effective teamwork hement where from the time you establish teamwork among ourwouldnt be very good. When weare greeted until your vehicle is teams? look at our teams, we do haveready you don't have to wait too Ive thought about this forstars; but those stars must effec- long. Try to blend these examples some time, having been in ourtively interact with the rest of theinto how your team functions and industry since before the Chevyteam and realize they are linkedinteracts.small block, eight, or Fords driveto the end goal of customer satis- Every member of a team shaft with U joints. I grew up in afaction and bottom line profits.must know clearly what the end small family junkyard and man- goal is. They must know what aged my first employee at thetheir individual effort must be to ripe old age of 13 years-old.A star football playerreach that goal. They need to Over the years, our family busi- can be the best in theknow what their team needs to do ness grew. My son managedworld, but without a teamto meet the ultimate goal. If we sixty-nine employees and nowand effective teamwork hefall behind it becomes hard to our family business has become awouldnt be very good. catch up. Every successful ath-public company with over fortyletic team needs these character-thousand members on its team,istics to be successful.today. So, Ive seen a bit of whatObjectives and goalsSee if your company's bottom works and doesnt work in estab- I assume you have effectiveline doesnt benefit from having lishing a team and teamwork. hiring practices and hire and keepbetter teamwork and effective Teamwork is essential reach- only those who have the skills toteam members. It can benefit you ing any common business goal.accomplish your objectives. Iand every member of your team.Many companies suffer from theassume you have furnished thoseUntil next time, I wish you lack of clear effective communi- team members with the tools theyevery success in our industry and cation and less than effectiveneed. Each team member mustbeyond.engagement of every member ofknow what their objectives and Herb Lieberman their team. Unfortunately, team- goals are. We as owners and man- Herb has been active in the work isnt an instinct for many ofagers must keep each team mem- Auto Recycling Industry since 1957, and is known for many us. We tend to act as individuals.ber informed about their progressfirsts. He was first to offer war-Teamwork requires harmony andof meeting their goals on a regu- ranties on parts and labor, first to build a modern ware-house, engagement. Friendly and effec- lar basis. If you see their goalsofficeandcustomerservice tive is good, but as part of work- are not being met, ask the teamfacility, and first to move his company to a five-day work ing toward the common goal ofwhat it will take to improve andweek. In 1999 his family busi-our business. It is important thatmeet the established goals. ness became part of the LKQ Organization and in 2019, Herb retired from LKQ. Herb remains active in the indus-we, as owners and managers,Fun and games can be a bigtry, as an ARA Past President and Life time member. Yes, understand why teamwork ishelp. Celebrate every scoreHerb is Retired, NOT Expired and desires to continue to bring value to the Industry, viaARA and the Recyclers important in our company. toward your goal by ringing bellsToolBox. You can reach him by email:A star football player can bewhen an engine is sold. Give awww.send2herb@aol.com"